Digital transformation is a process of culture. It is changing patterns and behavior within the city. With people adopting solutions that are especially focused on the ethical parts of digitalization.
Two incidents of police brutality [Rodney King and George Floyd] resemble their nature of racism or racial bias. The only difference is that the LA Riots severely damaged K-Town in Los Angeles where many Korean businesses were targeted by the protesters, but the current protest has been spreading all over the U.S. expressing their anger of injustice and extreme racism.
COVID-19 is surreal. As the epidemiologists have said, “The Coronavirus is here to stay.” This implies that what we need to start doing from now on is adapt. Every day new situations await us that require us to adapt.
COVID-19 is the first pandemic in history whereby technology and social media are being used on a massive scale to keep people safe, productive and connected while being physically apart. Access for all is a human right and will become vital for the future of telemedicine, digital education, and working from home.
COVID-19 really highlighted some of our strengths and weaknesses. Strong political leadership meant New Zealand has been able to preserve human life, and our country has been singled out as a global leader in our response to COVID-19. However, it also highlighted that some areas of our economy need to improve their digital capability.
I don't take for granted a walk along the seashore at sunset, or a rendezvous at a cafe, and the like...everything that seemed a kind of simple nothingness. I re-evaluate a lot of things—switching to something more meaningful.
A common motto in Silicon Valley is, “Fail Fast.” This encourages companies to come up stronger after a crisis, like this one, and inspire them to take risks and understand consumers better. It will be key to make people consider that our brand is honest and that our proposal is more than simply a sale. Both aspects, taking risks and acting fast, while being honest to customers is crucial for companies.